PAIA Manual
Promotion of Access to Information Act (PAIA) Manual
Prepared in terms of section 51 of the Promotion of Access to Information Act 2 of 2000 (as amended)
Date of Compilation: 26/06/2025 | Date of Revision: 26/06/2025
1. Purpose of PAIA Manual
This PAIA Manual is useful for the public to:
- Check the categories of records held by a body which are available without a person having to submit a formal PAIA request
- Have a sufficient understanding of how to make a request for access to a record of the body
- Know the description of the records of the body which are available in accordance with any other legislation
- Access all the relevant contact details of the Information Officer and Deputy Information Officer
- Know the description of the guide on how to use PAIA, as updated by the Regulator
2. Key Contact Details
Chief Information Officer
Dale Oliver
Managing Director
Deputy Information Officer
Martin Oliver
Director
Access to Information Contacts
010 446 2081
Head Office
Physical Address:
229 Panorama Drive
Constantia Kloof
1709
Postal Address:
PO Box 7226
Albemarle
1410
3. Guide on How to Use PAIA
The Information Regulator has, in terms of section 10(1) of PAIA, updated and made available the revised Guide on how to use PAIA in an easily comprehensible form and manner.
The Guide is available in each of the official languages and in braille, and can be obtained:
- Upon request to the Information Officer
- From the website of the Information Regulator: www.justice.gov.za/inforeg
4. Categories of Records Available Without Request
| Category | Types of Records |
|---|---|
| Advertising | Newsletters, Pamphlets, Brochures, Pricelists, Marketing and Promotional Material |
5. Records Available in Accordance with Legislation
| Category of Records | Applicable Legislation |
|---|---|
| Memorandum of Incorporation | Companies Act 71 of 2008 |
| PAIA Manual | Promotion of Access to Information Act 2 of 2000 |
| Personnel Records | Basic Conditions of Employment Act 75 of 1997, Labour Relations Act 66 of 1995, Occupational Health and Safety Act 85 of 1993 |
| B-BBEE Information | BBBEE Act 53 of 2003, Employment Equity Act 55 of 1998 |
| Client Information | Consumer Protection Act 68 of 2008, Protection of Information Act 84 of 1982 |
| Financial Information | Income Tax Act 58 of 1962, Value Added Tax Act 89 of 1991, Various tax and financial legislation |
6. Processing of Personal Information
Stobel Warehousing & Distribution processes personal information in accordance with the Protection of Personal Information Act (POPIA). Categories of data subjects include:
| Data Subject Category | Personal Information Processed |
|---|---|
| Customers / Clients | Name, address, registration numbers, identity numbers, employment status, bank details |
| Service Providers | Names, registration number, VAT numbers, address, trade secrets, bank details |
| Employees | Address, qualifications, gender, race |
7. Availability of the Manual
A copy of this Manual is available:
- At the head office of Stobel Warehousing & Distribution for public inspection during normal business hours
- To any person upon request and upon the payment of a reasonable prescribed fee
- To the Information Regulator upon request
Request the Full PAIA Manual
To request a copy of the complete PAIA Manual or to submit an access to information request, please contact us:
Email: [email protected]
Tel: 010 446 2081
Issued by: Dale Oliver, Managing Director